Accountability

OneCall Nigeria is committed to maintaining the privacy and security of your personal information which is information about an identifiable individual (as defined by applicable privacy or data protection laws). This Privacy Policy explains OneCall Nigeria’s practices with respect to the processing of your personal information which includes the collection, use, processing, transfer, storage or disclosure of your personal information. In addition, agreements or notices associated with a particular OneCall Nigeria, service, software or website (“OneCall Offering”) may provide additional information about OneCall Nigeria’s processing of your personal information (“Notice”). The application of this Privacy Policy remains subject to applicable laws including legislation, regulations and the orders of any courts or other lawful authorities, other lawful requests or legal processes.

Our purposes for using your personal information

When you use OneCall Offering, correspond with entering a contest sponsored by OneCall Nigeria or otherwise interact with OneCall Nigeria, OneCall Nigeria may process your personal information for the following purposes:
(a) To understand and meet your needs and preferences, and to provide you with OneCall Offerings, e.g.: for purposes related to the billing, activation, provision, maintenance, support, trouble-shooting, resolving of disputes, deactivation, repair, refurbishment, replacement, upgrade or update of OneCall Offerings; to ensure OneCall Offerings are technically functioning as intended and to help identify and troubleshoot issues; to fulfill or enforce Notices applicable to a OneCall Offering; to manage or respond to your inquiries;
(b) to develop new and enhance existing OneCall Offerings including to communicate with you about them using various means, e.g. to make available or send to you: notices of promotions and upcoming events;
(c) to manage and develop our business and operations, e.g.: to detect, monitor, investigate, mitigate or attempt to prevent fraud and technical or security issues or to protect OneCall’s property; to allow for business continuity and disaster recovery operations; to enforce OneCall’s legal rights; for statistical purposes;
(d) to meet legal and regulatory requirements and to respond to emergency situations, e.g.: to respond to court orders, warrants or other lawful requests or legal processes; to provide emergency assistance in situations that may threaten the life or physical safety of you or others; or
(e) for any other purposes for which you have consented, such as those that may be set out in Notices, and other purposes as permitted or required by any applicable law.

Types of information processed

The types of information that OneCall Nigeria may process can vary. For example:
a) Account and membership information: Information processed could include your name, postal address, email address, telephone number, computer identifier information, service provider information and any recorded complaints. OneCall Nigeria may also process your account credentials, passwords, profile information and other information you provide to facilitate the OneCall Offerings you use.
b) Cookies or similar technologies: A cookie is a small text file or piece of data that is downloaded to and stored on your computer when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes the cookie. As part of OneCall's Offerings, OneCall may use different types of cookies or similar technologies ("Cookies") from time to time. Certain Cookies are necessary to facilitate your use of OneCall Offerings (such as when you use a service shopping basket) or to protect both you and OneCall when you sign-in to certain services (such as storing your credentials to make it easier whenever you want to use OneCall Offerings or to confirm that you are logged in). Other Cookies are more performance-related such as for analytics or contextual purposes to help us understand how users engage with OneCall Offerings so we can provide new and enhanced OneCall Offerings (such as which pages or features are most popular). Other Cookies or similar technologies may be used for targeted advertising purposes (e.g. certain OneCall Offerings may be supported by advertising revenue and display advertisements and promotions which may be targeted against non-personally identifiable attributes or aggregate data collected by OneCall, and OneCall or our service providers may place such advertising on OneCall Offerings). Anonymized or aggregated information about usage of OneCall Offerings may be provided in a form that does not personally identify you to our service providers as part of analytics services and to help manage online advertising. Most browsers are initially set to accept Cookies, but you can usually change your browser settings to refuse Cookies or to indicate when a Cookie is being sent. You can typically remove or block browser Cookies using the settings in your browser, but that may impact your ability to use certain OneCall Offerings as they may not work well or at all with Cookies disabled. Choosing to continue without disabling Cookies indicates your consent to OneCall's use of Cookies in accordance with this Privacy Policy. Please visit the section below on "Managing your preferences" for more information on managing OneCall's use of Cookies.
c) Location information: When you use OneCall Offerings, use the browser or location-based functionality on your computer, location information associated to your computer (e.g. Global Positioning System (GPS) or similar satellite triangulation information, carrier or tower ID, the BSSID (Broadcast Service Set Identifier) and MAC address (Media Access Control address) of Wi-Fi access points, and signal strength of visible Wi-Fi hotspots or wireless towers) may be communicated to OneCall Nigeria or our service providers. If OneCall Nigeria collects and subsequently stores such information, it will be in a form that does not personally identify you (e.g. OneCall Nigeria does not maintain a system that would link specific individuals to a BSSID). OneCall Nigeria may process such information to provide you with or facilitate the provision of information and location-based services (e.g. mapping services, measuring traffic congestion, location-sensitive promotions or coupons). You agree that such geographic location information may be processed to provide you with such services. You may manage through the settings on your computer either the overall settings for your computer's GPS or location functionality or individual settings for each application. If you choose to use location-based services or other applications to disclose your location to other persons or entities, you assume responsibility for the risks involved in doing so, and it is your responsibility to use them appropriately and according to applicable law. If you use Third Party Offerings which provide location-based services, please review the third party's terms and conditions and privacy policy regarding how your location and personal information will be processed, and how to opt-out of any location-based services and advertising provided by the third party.
d) Third party information: If necessary to fulfill OneCall's identified purposes, OneCall Nigeria may combine the information you submit on the site with information obtained from other sources or Third Party Offerings. For example, OneCall Nigeria may receive personal information about you from third parties involved in providing you with the services, software and websites you might need or in some cases from a Third Party Offering vendor regarding services used regularly by you. OneCall Nigeria treats all such personal information in accordance with this Privacy Policy and the terms and conditions between OneCall Nigeria and such third parties, if any, may also apply. However, the third party's own use of your personal information in such cases will be determined by your agreement(s) with the third party. Some of this information would not by itself identify you to OneCall Nigeria or be personally identifiable and is therefore considered non-personal information. If OneCall Nigeria combines any such non-personal information with other personal information available to it, the combined information will be treated as personal information in accordance with this Privacy Policy.

Accuracy of your personal information

OneCall Nigeria takes reasonable steps to ensure that personal information is sufficiently accurate, complete and up-to-date. OneCall Nigeria also depends on you to update or correct your personal information whenever necessary.